Terms and conditions

General
These Terms & Conditions shall apply to all sales through BJJ Globetrotters and will exclude application of any deviating general or specific conditions or terms of buyer. No waiver or modification of these Conditions of Sale shall be binding upon BJJ Globetrotters, unless approved in writing by an authorized representative of BJJ Globetrotters.

Price and Payment
Every product is shown including tax, when applicable. In the shopping cart you can see the total price including all fees, taxes, shipping and method of payment.

Delivery
The delivery time is stated in the shopping cart next to the various ways of delivery. If a service/product has another delivery time than expressed in the shopping cart, this delivery time will be stated in connection to the individual services/products.
In case BJJ Globetrotters has reason to question buyer’s solvency or ability to pay for delivered products, BJJ Globetrotters have no obligation to make delivery, and shall be entitled to stop products under carriage, unless buyer makes advance payment for the delivery and other claims arising from the business relation or grants security which can reasonably be accepted by BJJ Globetrotters.

Unclaimed packages
Unclaimed packages will be returned to us. If you wish to have the package shipped again, the full shipping costs must be paid by you.

Return Policy
Returning a service/product is to be done on your expense, unless the product/service is faulty or damaged upon delivery. Returned products/services are to be sent as letters or postal packages, and not for COD. In case of a trade, BJJ Globetrotters will pay for the delivery of the replacement product/service.

BJJ Globetrotters return period is 9999999 days.

BJJ Globetrotters shall, if under the jurisdiction of our return policy, refund you what you have paid for the product and/or service as soon as possible, but latest within 30 days of the product being returned. You are obliged to pay for the return delivery of the product. BJJ Globetrotters will pay to send replacement products.
The return period is counted from the day you received the purchased the full, or a significant part of the product. If you have purchased a customized product -or a product with a significant personal customization, the return period is counted from the day BJJ Globetrotters have informed you about the product.
You do not qualify for our return policy if:
The service you have bought was commenced with your consent during the return period.
The price of the service purchased fluctuates with the financial market.
Due to the physical nature of the service, it is not returnable.
The seal of authentication of the product has been broken/opened.
When returning a product/service:
-You are obliged to keep the product in the same condition as when delivered.
-You must not have used the product, however you have the right to investigate the condition the product was in when delivered. If damage or harm is caused to a product while investigated the product does not qualify for the return policy.

Please see this page for information about returning products: www.bjjglobetrotters.com/returns

Customs and sales tax / VAT
If your order is placed from an EU country your total price will include the Danish sales tax/VAT but no customs fee. This is according to customs policies regarding sales within the EU. If, however, your order is placed outside the EU your total price will not include the Danish sales tax/VAT but you may have to pay additional tax and duties in the country of destination. BJJ Globetrotters are not responsible for these or for any fees charged by customs. The carrier will contact you in case of any extra charges or customs clearance. This might delay the delivery. Please be advised that it is your responsibility to pay for these extra charges.

Shipping and handling
Should there be delays with the courier BJJ Globetrotters cannot be held liable.

Goods to most other EU countries and countries outside the EU will be sent via regular postal service or courier and delivery will take 5-21 days depending on destination. In case of a lost shipment without tracking, BJJ Globetrotters can not be held responsible for replacing it.

Shipping abroad
All shipments abroad above 2 kilos are delivered by courier and sent as an insured package and business mail, which means that the package cannot be sent as a gift to non-EU countries in an attempt to avoid local taxes and duties. All shipments lighter than 2 kilos are sent as regular mail without insurance or tracking.

Privacy Policy
When ordering a product/service you will be asked to fill in you personal information. Upon purchase you agree to this information is stored in accordance with BJJ Globetrotters’s privacy policy in order to fulfill our agreement to you as our customer. In accordance to the Danish law you have the right to know the information BJJ Globetrotters have registered about your person. If the information is erroneous, incomplete or irrelevant, you may ask to have your information corrected and/or removed. If this is the case please contact us by e-mail.

Force Majeure
BJJ Globetrotters is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements’ obligations.